it is week 8 - break week and if you guys ( i mean gals) are free, do go down to the Tangs sales. Because they really show the rest of the fashion houses out there how sales and good service can go hand in hand... the various sales i have been to are mostly filled with unhelpful sales assistants whose answer to your any question is negative. for example "Sorry, cant do it", "It is all there already", "Sorry, our policy is...".
I was at Tangs Vivocity yesterday, tried a size 6 to find it too big- that was the smallest size on the rack. one of the assistant overheard and ask if i want her to check if there is a size 4!!! can u believe it? I wanted to exchange a shirt i bought 2 days ago bec the size wasnt right, so i reserved the right piece yesterday and brought the wrong one down to change today. i dun have the receipt of the purchase and have gotten the tag cut off so i was worried they wont change of me. and that was reasonable of them to not change it too. But, after telling them the receipt was with a fren bec we paid using her card, they allow me to exchange the item! in fact, they gave me a brand new piece when they couldnt find who was in charged of reserving the piece for me. Got my mom a Tangs member card and while i was waiting for it to be done, the sales assistant they actually made small talk with me so that i wont be too bored. They are have class! What Tangs did to their sales assistant, i dun noe, but they should keep up the good work!!!
I have spent a total of close to $200 at Tangs, introduced my mom and aunt to the sale, and they spent more than $100 together just during this sale period. That is what good service does, it bring customers in and back and bec im so impressed, i will most likely come back during a no sale period too. Long live TANGS!
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